Set up Classes and Events for:  

  • Subscriptions-only Presale period 

  • VIP Access or Early Bird Presale, 

  • or other Timed Onsale that switches to normal single ticket sales at a set date and time.

TABLE OF CONTENTS


When to use Presale Settings



How do I enable Presales and Timed Onsales?

Presale settings are disabled by default.  To enable them, go to Plugins >> Installed Plugins, and make sure the "Groundplan Pro - Presale" add-on plugin is enabled.  Then set up your presale in Groundplan >> Presale Settings.

Can I use Presale settings to schedule an onsale, even if I don't want to use Presale Access codes?

Yes!  Just follow the steps below for Timed Onsales. Set an Onsale date and time for selected events & classes.  You don't need to include any access codes, and buy tickets buttons will be disabled until the onsale time.   You can optionally choose to redirect buttons to Subscription sales or a details page. 

Can I use Presale Settings to have a subscription-sales only sales period and then schedule a date for single tickets to go onsale? 
Yes!  Just add your single tickets links as normal in event and event instance settings.  Then, When your onsale date and time is reached, all buttons throughout the site will 

When would I use Presale Access Codes?

To use presale functionality, send Gameflow a support ticket to enable the functionality on your site.  Presale access code settings are an option if your ticketing system or class registration doesn't already offer a presale access code feature.  Your ticketing system's presale access codes will be more reliable and secure than this system for preventing unauthorized sales.


Subscription-only Presales and Timed Onsales

1. In Plugins >> Installed Plugins, make sure the "Groundplan Pro - Presale" add-on plugin is enabled to enable this functionality.

2. Visit Groundplan >> Presale Settings. Set your General Onsale Date. This is the date classes go onsale to everyone. 


3. Set your Presale Button Text. This will show on ticketing buttons before the Onsale Date. 





4. For Subscription-only presales, add your link to purchase subscriptions, which will redirect Buy Tickets buttons to this link for selected events.  If you do not set a subscription and presale URL AND access codes, buy tickets buttons will be hidden or disabled before the onsale. 


5. Select classes and events for presale in "Enabled Events & Classes."  You can choose events to be in presale mode before they are published.


6. Test your events to make sure links are redirecting as you expect for your events.


Members-only or Early Bird Presales with Access Codes

1. Complete all the steps above.  If you do not have a subscription-only presale period, do not set a Subscription URL.

2. Set your Access Code prompt / help text. This will appear next to the access code entry boxes. 








3. Add Presale Access Codes for these classes and the Dates/Times the codes should become active. You can set the Access Codes to be any text you'd like, but members will need to paste it EXACTLY (including spaces and capitalization)